DIGITAL
billed annually
$
62
99
monthly -
Unlimited Email, Web Chat, messaging
-
Bring your own digital channel
-
AI powered self-service automation
-
Intelligent Routing
-
Customer Journey Intelligence
-
Customizable employee and supervisor desktop
-
Visual workflow orchestration
-
Bring your own chatbot
-
Powerful reporting and analysis
Popular
VOICE
billed annually
$
103
monthly
-
Inbound and outbound voice
-
AI powered self-service automation
-
Intelligent routing
-
Call recording
-
Customer Journey Intelligence
-
Customizable employee and supervisor desktop
-
Visual workflow orchestration
-
Bring your own chatbot
-
Powerful reporting and analysis
ALL MEDIA
billed annually
$
167
31
monthly -
All Digital Capabilities
-
All Voice Capabilities
-
Blended Media - simultaneously serve digital and voice inquiries
-
Voice Enlargement - drive employee performance
BASIC
billed annually
$
7
39
monthly -
Multiple Device Access
-
Voicemail
-
Audio Conferencing (6 Party)
-
Desktop & Applica on sharing, Chat, File sharing, Task management, APIs via Avaya Spaces
CORE
billed annually
$
10
83
monthly -
Multiple Device Access
-
Voicemail
-
Audio Conferencing (6 Party)
-
So Phone for Mobile / Laptop
-
Enterprise Single Signon (So phone)
-
Presence / Mul media Messaging
-
Avaya Spaces (Cloud Video Conferencing)
-
Noise Elimina on via Avaya Spaces
-
Avaya Spaces Video and Voice Calling
POWER
billed annually
$
21
55
monthly -
Multiple Device Access
-
Voicemail
-
Audio Conferencing (6 Party)
-
So Phone for Mobile / Laptop
-
Enterprise Single Signon (So phone)
-
Presence / Mul media Messaging
-
Avaya Spaces (Cloud Video Conferencing)
-
Noise Elimina on via Avaya Spaces
-
Avaya Spaces Video and Voice Calling
Dynamic 365
Basic Essentials
$
99
99
Monthly -
Unlimited users
-
Unlimited number of companies
-
Customization and extensibility
-
Multi-environment
-
Finance management
-
Sales and marketing
-
Sales and delivery
-
Purchasing and payables
-
Inventory
-
Supply planning and availability
-
Project management
-
Warehouse management
Popular
Dynamic 365
Premium
$
129
99
Monthly -
Unlimited users
-
Unlimited number of companies
-
Customization and extensibility
-
Multi-environment
-
Finance management
-
Sales and marketing
-
Sales and delivery
-
Purchasing and payables
-
Inventory
-
Supply planning and availability
-
Project management
-
Warehouse management
-
Manufacturing
-
Service management