DIGITAL

billed annually
$ 62
99
monthly
  • Unlimited Email, Web Chat, messaging
  • Bring your own digital channel
  • AI powered self-service automation
  • Intelligent Routing
  • Customer Journey Intelligence
  • Customizable employee and supervisor desktop
  • Visual workflow orchestration
  • Bring your own chatbot
  • Powerful reporting and analysis
Popular

VOICE

billed annually
$ 103 monthly
  • Inbound and outbound voice
  • AI powered self-service automation
  • Intelligent routing
  • Call recording
  • Customer Journey Intelligence
  • Customizable employee and supervisor desktop
  • Visual workflow orchestration
  • Bring your own chatbot
  • Powerful reporting and analysis

ALL MEDIA

billed annually
$ 167
31
monthly
  • All Digital Capabilities
  • All Voice Capabilities
  • Blended Media - simultaneously serve digital and voice inquiries
  • Voice Enlargement - drive employee performance

ADD ONS

billed annually
  • ChatBot
  • CRM
  • Survey Model
  • Case Management
  • IVR Self Service

BASIC

billed annually
$ 7
39
monthly
  • Multiple Device Access
  • Voicemail
  • Audio Conferencing (6 Party)
  • Desktop & Applicaon sharing, Chat, File sharing, Task management, APIs via Avaya Spaces

CORE

billed annually
$ 10
83
monthly
  • Multiple Device Access
  • Voicemail
  • Audio Conferencing (6 Party)
  • So Phone for Mobile / Laptop
  • Enterprise Single Signon (Sophone)
  • Presence / Mulmedia Messaging
  • Avaya Spaces (Cloud Video Conferencing)
  • Noise Eliminaon via Avaya Spaces
  • Avaya Spaces Video and Voice Calling

POWER

billed annually
$ 21
55
monthly
  • Multiple Device Access
  • Voicemail
  • Audio Conferencing (6 Party)
  • So Phone for Mobile / Laptop
  • Enterprise Single Signon (Sophone)
  • Presence / Mulmedia Messaging
  • Avaya Spaces (Cloud Video Conferencing)
  • Noise Eliminaon via Avaya Spaces
  • Avaya Spaces Video and Voice Calling

Dynamic 365

Basic Essentials
$ 99
99
Monthly
  • Unlimited users
  • Unlimited number of companies
  • Customization and extensibility
  • Multi-environment
  • Finance management
  • Sales and marketing
  • Sales and delivery
  • Purchasing and payables
  • Inventory
  • Supply planning and availability
  • Project management
  • Warehouse management
Popular

Dynamic 365

Premium
$ 129
99
Monthly
  • Unlimited users
  • Unlimited number of companies
  • Customization and extensibility
  • Multi-environment
  • Finance management
  • Sales and marketing
  • Sales and delivery
  • Purchasing and payables
  • Inventory
  • Supply planning and availability
  • Project management
  • Warehouse management
  • Manufacturing
  • Service management