INDUSTRY
PUBLIC SECTOR
Empowering Citizens and Emergency Staff
Intelligently Enable First Responders
Enable first responders with detailed, life-saving data including building address, the specific device from which a call is placed, and the square footage of an organization—all within seconds of a call being placed.
Seamlessly correlate location data
Integrate with external, cloud-based data repositories
Reduce costs associated with emergency database management
Make Every Citizen Interaction Count
Quickly and easily evaluate citizen needs and deliver services: Give support staff real-time contextual information, use advanced knowledge to streamline workflows, and AI enable call takers.
Improve overall constituent satisfaction
Reduce operational costs
Minimize employee effort
Enhancing Communications in State & Local Governments
Collaboration Solutions
Mobile communications
Secure multimedia communications
Automated workflows
Consolidated call taker desktop
Citizen Services
Omnichannel solutions
Automated administration
Smart routing
Sentiment analysis
Remote Management
Video, audio, and web solutions
Flexible configuration and programming
Proactive outreach capabilities
Freedom of cloud deployment
Phone System Compliance
NG911 communications framework
Real-time, dynamic location data
True situational awareness
Platform-agnostic
Professional Services
Cleared, knowledgeable, and experienced experts
Custom solutions designed and integrated
Cloud migration management